A critical part of the care we give is communication.  It is about make sure we are communicating in a way our patients and families can hear what we are saying, but also we are carefully listening to our patient’s questions and concerns.  RELATE is a two-way communication model designed to ensure consistent communication that will improve outcomes for the patient and the organization is delivered.  Join Dr. Jim Lonquist, Physician Coach, as he walks us through RELATEing with a Patient in the inpatient setting.