Three Steps to Vital Conversation

Version 5

    If you have ever experienced the following symptoms… sweaty palms, rehearsing your talking points, anticipating how the discussion is going to go, you are in good company. This scenario is not preparation for a job interview, but the common anxiety that comes with creating accountability. In an HEI study of over 26,000 health care leaders, staff and physicians the third lowest scoring item in our database is tolerance for poor performers.