HealthStream Authoring Center - Images

Version 3

    Add Image to Test Question


    First, make sure your image is hosted on an Internet server. In other words, it can be directly accessed using a web browser by going to a web address or URL that begins with http://. For example: An image that appears on an intranet would be visible in-house, but would not be visible to anyone outside of the facility's network (i.e. home users). If you're an Authoring Center customer, you can create a folder called "Test_Images" and store your images there. NOTE: Even though you see the image in the test, the image is simply loading it from the location where it is stored. It is not copied into the HealthStream system. So, if you move or delete an image file after you add it to a test question, you will have to update the image on the test, as well. Once your image is web-ready, follow these steps:

    1.Open your image's URL (web address) in your web browser. The location must start with 'http://".

    2.Open another browser window. Login to the HLC Admin and go into test builder, selecting the course whose test you wish to edit.

    3.Select a question to edit, or add a new question to the test bank.

    4.Adjust your browser windows so you can see both the image in the first window and the test question editor in the second.

    5.From the first browser window, click-and-hold on the image.

    6.Drag the image into the second browser window and release it in the test question box. Your image will now appear in the test question (as long as it remains in the specified location).


    How do I fix broken images in authored content?

    Often this is a result of the images not residing in the correct folder. Follow the steps below for each affected page within the authored content.

    1. Confirm the broken image by previewing the authored content within the course in the HLC.
    2. Identify the location of the image file:

           a. Right-click on the broken image and click Properties.

           b. Check the current URL where the image resides.

      3. Copy the image to the desktop:

          a. From the FTP connection, go to the folder in which the image currently resides.

          b. Drag and drop the image from the FTP folder to your desktop.


    4. Re-associate the image to the correct folder:

        a. Drag and drop the image from your desktop into the correct folder on the FTP site, or

        b. From Contribute, reinsert the image from your desktop to the appropriate slide, then publish the slide in Contribute to the appropriate content folder, which should copy the image to the correct image folder on the FTP.


    5. Repeat the above sequences for all broken images in the authored content within the HLC course.


    6. Re-associate and republish:

        a. Locate the course within the HLC that contains the authored learning activity.

        b. Re-associate the course to the corrected authored activity folder.

        c. Save the authored activity to the course.

        d. Republish the course.


    Students Do Not See Images in Test

    If images are not appearing, make sure you have followed these guidelines:


    • Images can be inserted into WYSIWYG fields.
    • Images must be hosted in an images directory on the Internet, such as your organization’s web server. This process allows the images to be viewed by students while also appearing on certificates, annotations, assessments and reports (such as Test Question Analysis).
    • The HLC cannot access files and images hosted behind a firewall (e.g., on an intranet, shared network directory, or on a personal computer). Images hosted via any of these sources will not appear.
    • Reports will show the ’r;Alt Text’ if used (described below) in place of the image if an image is not accessible by the HLC.
    • The Authoring directory (FTP) can be used for image hosting but performance may be adversely affected.
    • Supported image formats include JPG, GIF, or PNG graphic. Animated GIFs may be used, but only the first frame will be visible within printed reports. Flash files (.SWF) are not usable at this time.


    To add an image:

    1. Once the image is hosted on an Internet web server, browse to the image using Internet Explorer.
    2. There are two ways to add an image within the HLC:
      • Drag the image or its icon (in a web directory or file folder) from one browser window into the editor in the HLC; or
      • Copy the image from a web page into the editor in the HLC.