6 Replies Latest reply on Jan 10, 2019 11:53 AM by Daniel Quinones

    Are you active in both community sites?

    Brittney Wilson

      Good Afternoon Community Users!

       

      I'm the new community architect at HealthStream. I am working on a new strategy for community including making this resource even more valuable.

       

      It would be extremely helpful if you could answer the following questions:

       

      I look forward to hearing from all of you.

       

      Thank you.

        • Re: Are you active in both community sites?
          Virginia Fleeger

          Hi Brittney,

          To my knowledge, this is the "new" community - the link you posted is to the "old" community.  I've been in both - the other has been active for a lot longer and so there is more content and there are more people over there. The link from HealthStream leads there so it's natural there would be more activity there.   When I was invited to join this community,  I had been told that the "old" community would be phased out and content/people migrated over here. That hasn't happened.

           

          I like the functionality and the design of this community - it's easier to navigate and use, although like anything there is a learning curve. It is much easier on the eyes IMHO, seems less busy visually - I like the color scheme.    This one mimics social media a little better than the old community plus it gives you statistics on your posts, and sends an update.

           

          I stay involved with the other community site because there are more people over there and more discussion.  That's where people naturally go.  There are a lot of posts on the other site that I think should be recycled through the system - especially now since there are a lot more people active and involved.  You would likely get more response feedback now than you did before.  I'm still not sure I think the 'voting' is the best way to go, but not sure how else you would find out what the most popular suggested requests or enhancements are.

          1 of 1 people found this helpful
            • Re: Are you active in both community sites?
              Brittney Wilson

              Virginia,

               

              Thank you for your response. I made a typo above. You are right, this is the new community.

               

              Some of the pieces didn't fall into place to get everyone moved over here as planned.

               

              However, I'm really excited to let you know that we have some amazing plans for community that will play out in the near future. It means a new and combined platform with more tools, resources, and support. We're ironing out the details now and are always interested in getting more feedback from you and your peers. Please feel free to let me know if you have any thoughts or ideas on how to make community a more valuable tool for you in the future.

            • Re: Are you active in both community sites?
              Janet Rotkiewicz

              I'm in both but not very active. I had to look to find the address for this site as the link in HealthStream goes to the old site. I have no preference - just looking for the most active site.

              • Re: Are you active in both community sites?
                Daniel Quinones

                Hi Brittney,

                 

                I am the program manager for knowledge management and collaborative engagement within IM at CHRISTUS Health.

                 

                I prefer this site over the old one.  I don't visit here as often as i would like to...especially now since it seems like you have already made some great changes.

                 

                Those changes are exactly what I would like to look into.  It appears that HealthStream has been opened up to accommodate for "user defined communities". For example everyone here at CHRISTUS has a Healthstream account.  I have a group of associates that I would like to create a group for so that I can keep them informed about Knowledge Management activities - I'd like to call in CHRISTUS IM Knowledge Champions.

                 

                This group would need to be private and by invitation only.

                 

                Is it possible to do something like that?

                 

                -Daniel

                  • Re: Are you active in both community sites?
                    Brittney Wilson

                    Hi Daniel,

                     

                    In the past HealthStream has sold private communities, which allowed individual hospitals to create their own private communities.

                    Going forward we're working to leverage community in ways that will better enhance your HealthStream experience overall.

                     

                    Some things we are considering include:

                    • Consolidating and housing all product documentation, training, and support in community  (for one-stop access)
                    • Communities of practice for specific products or topics
                    • HUG group communities to extend conversations from meet ups and webex calls
                    • Private communities for specific products (Example: Nurse Residency includes a private community for residents to participate in. Often it is use for reflective practice, announcements, and general camaraderie amongst the program participants).

                     

                    We're currently in the process of exploring how/if we will offer private communities in the future. If you have any specific thoughts, we'd be very interested in them.