0 Replies Latest reply on Jan 7, 2020 1:03 PM by Brittney Wilson

    Community Upgrade - Coming Soon

    Brittney Wilson

      The HealthStream Community is getting an upgrade!

       

      We’re upgrading our community site to a new platform with loads of new features.

      What to Expect:

      • New Site: A new community site with more features, a beautiful design, and more support and attention from HealthStream
      • Go Live:  We anticipate the new site will be launch mid-late February.
      • Starting Fresh: Content from the old community site will not be migrated to the new site. Please log in to community and ensure that you have downloaded, copied, and retained any discussions, ideas, or files that you want to keep or repost into the new community. If you need help with this process, please feel free to reach out.
      • Better Responses & Resolutions: HealthStream has developed new internal processes to ensure that your community questions are answered swiftly and accurately, reducing your need to contact customer service for help.
      • Consolidate Training & Documentation: HealthStream will be actively working to host more content and documentation within community to reduce the number of locations that you have to search to find support and training for your products.
      • Exclusive Early Access: A select group of community users will be given early access to the new community site. If you are selected to be a part of this exclusive group, we will be sending you an email soon.
      • Access at Go-Live: When the new site is ready, you will need to click on the community button or the community icon in the 9-box in the administrator application to be granted access to the new site. It will prompt you to create or link an hStream account, which will be used for community access going forward.

       

      Got questions? Concerns? Feedback?

       

      Share your thoughts below.

       

      We’re so excited to have you as a member of the HealthStream Community and look forward to your participation on the new site!

       

      Brittney Wilson, BSN, RN
      HealthStream Community Management