1 Reply Latest reply on Feb 10, 2020 12:57 PM by Allison Ricks

    Students cant see NRP check-off lab


      I'm an NRP instructor and admin for our facility.  We recently switched platforms from Healthstream Bridge to "regular" healthstream d/t a hospital merger.  Communication has been very lacking and I'm trying to piecemeal together information I have received from HeartCode, the admins in corporate, and Healthstream.


      I finally have access myself as an admin but my staff cannot find the classes I have published.  I see my classes listed under "My events" but when I do a search by searching myself as the instructor or a date range, my classes do not show up.  I can add students (and hopefully print rosters and grade). 


      Please please help!  Is there a healthstream guide that takes you through all this?  I feel like a little bird constantly looking for that worm!